Luma Experience
The Luma Experience: Fertility Care, Reimagined
Fertility care should feel simple and easy—natural, supportive, and focused on you. At Luma, we want to make every part of your journey smooth with simple scheduling to advanced treatments and ongoing support. Everything we offer has been made easy for you to use... consumer-focused technology, caring and knowledgeable experts, and of course, a patient-first approach—so you know you are being informed, empowered, and treated with care at every step of the way.
What sets Luma Apart?
Your fertility journey should work around your life, never the other way around. As a result, we’ve designed a welcoming place with treatments that fit your day, and technology for clarity, so you’re always in the loop, and completely in control. With seamless care, dedicated support, and complete honesty—Luma is breaking barriers to create a fertility experience so you can focus on what matters most to you.
A Clinic That Feels Like Home—Now in Bandra
Welcome to our 6000 sq. ft. flagship space in Bandra that strives to feel as far away from hospital care as you can get. Soothing interiors, private consultation rooms, and a general sense of care is what defines our fertility clinic, where comfort, calm, and dignity are a focus.
Fertility Care, On Your Time
Fertility treatments can be disruptive, but care shouldn’t have to be. With extended hours (8 AM – 8 PM, and Sundays), home injection support, faster turnaround times, we offer expert care that supports and fits into your schedule.
Your Care Navigator
Fertility brings questions with it, and we make sure we’re always available to clear every doubt. Your Care Navigator is dedicated to you, and is available for support, reassurance, and to keep the process moving smoothly. You will never reach a stage where you’re left wondering what’s next.
Smart Technology, Smarter Support
The Luma app allows you to consolidate your fertility journey into one application – documentation, tracking progress, expert opinions, and 24/7 support. Our AI-powered chatbot uses evidence-based research and clinical knowledge to ensure you get the right answers, even if it’s 2 AM.
Transparency At Every Turn
No guesswork, no hidden processes. Our open embryo lab lets you witness key moments of your journey, while RFID tracking and real-time updates on the app give you complete visibility—from egg retrieval to embryo development.
Don't Wait! Start your fertility journey now.
Luma Experience FAQs
What happens during my first consultation?
Your first consultation is all about you. Our experts take time to understand your medical history, fertility goals, and any concerns you may have. A dedicated Care Navigator will be with you from the start, ensuring a smooth and supportive experience.
How does Luma ensure a comfortable and stress-free experience?
From private ultrasound suites to spa-like recovery areas, we’ve designed every aspect of your experience to be as calming as possible. With a focus on emotional and physical well-being, we offer support at every stage to make your journey smoother.
Is my treatment plan customized for me?
Absolutely. Every fertility journey is unique, and so is your treatment plan. Our specialists create a tailored roadmap based on your medical history, test results, and personal goals to give you the best possible chance of success.
What holistic support does Luma offer?
Beyond medical treatments, we integrate acupuncture, counseling, and nutrition guidance to support both your body and mind throughout the process. Our approach ensures you feel balanced, informed, and well cared for.
How will I stay informed and in control of my journey?
With the Luma App, you’ll have real-time access to treatment updates, appointment reminders, educational resources, and all your reports—keeping you informed and in control, every step of the way.
What kind of support can I expect throughout my treatment?
You’ll have a dedicated Care Navigator guiding you through every step, providing expert insights, emotional support, and reassurance whenever you need it.
How does the Luma app enhance my fertility journey?
The Luma App is your personal fertility hub—tracking your progress, storing all reports in one place, and offering expert blogs and resources. Our AI-powered chatbot is available 24/7, offering research-backed answers whenever a question pops into your mind.
Can I see what’s happening during my treatment?
Yes! We believe in complete transparency. Our open embryo lab lets you witness key stages of your journey, while RFID tracking and app-based monitoring provide real-time updates—from egg retrieval to embryo development.
What sets Luma apart from other fertility clinics?
We’ve reimagined fertility care with cutting-edge technology, world-class medical expertise, and a deeply personalized approach. From AI-driven treatment plans to a compassionate, patient-first experience, we make your journey smoother, smarter, and more successful.
What are Luma’s operating hours?
We’re open 8 AM – 8 PM, every day, including Sundays, so you can schedule appointments at your convenience without disrupting your routine.
Do you offer at-home fertility support?
Yes! We provide at-home injection support, so you can manage your treatment comfortably without unnecessary clinic visits.
What if I have questions outside of clinic hours?
Whether it’s a concern in the middle of the night or a last-minute question before your appointment, our AI-powered chatbot is available 24/7, providing expert-backed answers anytime.
Curious about your fertility health or planning ahead?
Contact our fertility care specialist today to know more.
Curious about your fertility health or planning ahead?
Contact our fertility care specialist today to know more.
